Performance Degraded - wxrks EU Environment

Incident Report for wxrks

Resolved

We identified a performance degradation in our services caused by a memory management issue.

As immediate actions:

Emergency Mitigation: We have increased the available memory for the affected server, which has stabilized the environment.

Permanent Fix: A fix has already been deployed to our test environment to address the memory management issue and is currently being validated.

We are closely monitoring the system's behavior. The next update will be provided as soon as the fix is deployed to production.

Posted Jun 30, 2026 - 14:30 UTC